Shipping Policy

Thank you for shopping at spraygroundusdeals. This Shipping Policy outlines important information regarding order processing, shipping methods, delivery, and related charges for purchases made on our website.

1. Order Processing

All orders are processed and prepared for shipment within 1 to 3 business days (excluding weekends and holidays) after payment verification. You will receive an order confirmation email once your purchase is complete. A second email with your tracking information will be sent once your order has been shipped from our fulfillment center.

2. Shipping Methods & Delivery Times

We partner with reliable carriers to deliver your orders. Shipping speeds and delivery times vary based on your selected shipping option at checkout and your destination. Please note that the following timeframes are estimates and do not include the initial 1-3 business day order processing period:

• Standard Shipping: Estimated delivery within 5-10 business days after processing.
• Expedited Shipping: Estimated delivery within 2-5 business days after processing.

Please Note: Delivery times are estimates and are not guaranteed. Delays may occasionally occur due to carrier processing, weather events, customs procedures (for international orders), or other factors outside of our control. Business days do not include weekends or national holidays.

3. Shipping Destinations & Charges

We currently ship to the contiguous United States. Shipping charges for your order are calculated based on the selected shipping method, package weight and dimensions, and the destination address. The exact shipping cost will be displayed and charged at checkout before you complete your purchase.

4. Order Tracking

Once your order has shipped, you will receive an email notification containing your tracking number(s) and a link to monitor your package’s progress. You can also log into your account on our website to view the status of your order and tracking information.

5. Incorrect or Incomplete Shipping Addresses

It is the customer’s responsibility to provide a complete and accurate shipping address at checkout. We are not responsible for orders shipped to an address provided incorrectly. If a package is returned to us due to an incorrect, insufficient, or undeliverable address, we will contact you. Reshipping the order will incur additional shipping charges. We recommend double-checking your address details before completing your purchase.

6. International Shipping & Customs

For orders shipped outside the United States, please be aware:

• Your order may be subject to import duties, taxes, and customs fees levied by the destination country. These charges are the sole responsibility of the customer and are not included in the item price or shipping cost paid at checkout.
• We declare the full value of the items on customs forms. We cannot mark orders as “gifts” or undervalue the contents.
• Customs processing times can cause delays beyond our original delivery estimates.

7. Lost or Stolen Packages

Once a package is marked as “Delivered” by the carrier, it is considered delivered to the customer. We are not responsible for packages that are lost or stolen after delivery. If you have concerns about package security, we recommend using a secure delivery address or exploring carrier-held pickup options at the time of checkout.

8. Contact Us

For any questions regarding your order’s shipping status or this policy, please contact our customer service team at:

Email: [email protected]

Disclaimer of Affiliation:
spraygroundusdeals is an independent retailer and is not affiliated with, endorsed by, or an authorized dealer of Sprayground or any other brands whose products we may offer. All trademarks are the property of their respective owners.